Terms & Conditions

Vocal Coaching

I hold in person and online vocal coaching on an individual basis.

My aim is to provide a safe environment in which people can develop vocal ability and knowledge of music in a dynamic, respectful, effective and fun way.

Payments

All individual lessons and lesson packages must be paid for in advance. 

Fees may be paid online via the Paypal buttons on this website or by bank transfer. Late payments could result in a student losing a place.  

Missed Lessons

Lessons missed by students will NOT be made up.  Refunds are NOT given.

 

Lessons cancelled by me will be made up at the student's convenience or the student will be refunded. Students are expected to be prompt to ensure the efficiency of the timetable. If you are running late please notify via a phone call or text.

 

In most cases an extension of the allocated slot will not be possible. There will most likely be a student following your slot, please respect the allocated time for all concerned. 

 

If I am running late, I will notify you as soon as possible and will make up the lost time at your convenience. As above, lessons missed by the student will not be made up nor any refunds given.

Zoom

I will send the student my zoom details as soon as the lesson is booked.

In order to avoid time loss during lesson time, the student is required to run all technical checks before the beginning of the lesson.


There must be a strong Internet connection for a good quality video. Any upload or download during the lesson should be avoided, even from other computers in the household as this may affect the quality of the call. It is recommended to have a good pair of headphones or earphones for the lesson. If you need to sing with a backing track, please play the track using a different device than the one used for the lesson. i.e: an ipad, a smartphone etc..

Lateness

Punctuality is essential. It will not be possible to make up for lost time or ask for a price reduction.

Cancellation Policy

If you need to cancel or reschedule a lesson, please contact me at least 24 business hours (Monday-Friday) in advance. Lessons cancelled less than 24 business hours before the lesson start time require full compensation. 

There are NO exceptions made to this policy under any circumstances. I enforce this policy because a cancellation within such a close window to your lesson often leaves me without a student during your scheduled lesson time. Scheduling a lesson requires that you accept the cancellation policy. I thank you for your understanding.

Performances at Events

Booking Terms and Conditions

These terms and conditions apply to every booking taken by Sarah McBrady Singer referred to as “Sarah McBrady” for an entertainment booking and agreed to by the person who makes the booking and pays the booking deposit. This person will be referred to as ‘Client’ throughout these terms and conditions.

Booking Deposit

Sarah McBrady requires private clients to pay a deposit when booking entertainment for corporate events or private functions. This deposit is 25% of the agreed total package price. This deposit is non-refundable (Sarah McBrady will only refund a deposit payment when the engagement has had to be cancelled by Sarah McBrady, in this case, the full deposit will be refunded.) Deposits must be received before Sarah McBrady can officially secure any date. 

Final Balance

Unless previously agreed with both Sarah McBrady and the client, the final balance for any booking must be received either by bank transfer 7 days prior to the event date.

Cancellation

By the Client:

0-30 Days from event date– 100% of the outstanding balance due

31-60 Days from event date – 50% of the outstanding balance due

The above cancellation fees are an important part of the terms and conditions agreement and are accepted by the client on payment of a booking deposit. All cancellation fees must be paid within 10 days of cancelling the booking.

By Sarah McBrady:

If Sarah McBrady has to cancel this contract for reasons beyond his control (death, injury, sickness etc.) liability shall be limited to a full refund of all monies paid.

Force Majeure

In the event that it shall become impossible for Sarah McBrady to fulfil her obligation due to circumstances beyond her control (including, but not limited to, “Acts of God”, adverse weather, civil unrest, industrial action or war) Sarah McBrady or the Client may cancel the performance without penalty other than loss of any booking deposit already paid.

Performance Times

The performance times are specified in the booking confirmation. Please note that contracted start times are based on Sarah McBrady having access to the performance area 60 to 90 minutes before the contracted start time.  Sarah McBrady is not responsible for time overruns caused by any 3rd party such as venue, caterer or Client.  Performance finish time will be 12 (midnight) unless otherwise agreed between Sarah McBrady and the Client.  Late finishes will be subject to an additional cost.

Requirements of the Entertainer

The client shall provide a suitable performance area for the Act and ensure there is an adequate and safe power source and sufficient power outlets, at least 2 independent 13 amp sockets.  If the venue/marquee has requested details, please advise that the PA system and lighting use approximately 2.5 kW and a single 16-amp power supply is not sufficient.

The Act always operates in a respectful manner, and this may include keeping the volume at a reasonable level when asked by the staff of the venue.

For all-day bookings, please provide catering and a soft drinks tab at the bar under the name ‘Band’.